Eligibility for Cancellation:
Cancellation requests are evaluated based on the status of the order and the delivery process. Once
the digital code has been dispatched or delivered, cancellation might not be feasible, and customers
will be responsible for adhering to the terms of the purchased software license.
Cancellation Procedure:
Customers must submit a formal cancellation request through the company's designated
communication channels. The request should include comprehensive order details, reasons for
cancellation, and any pertinent supporting documentation.
RETURN, REFUND AND TITLE:
In case of refund, refund is processed within 10 working days, order to claim the refund proper document evidence and track history are necessary.
In case of natural calamity or unforeseen circumstances if delivery gets delayed or canceled only value of product be refunded, no shipping charges will be refunded.
Approved cancellations may entitle customers to refunds, subject to the DgFlick’s refund policy.
Refunds might be subject to deductions for processing fees or other applicable charges.
Non-transferability:
Cancellation rights are non-transferable and can only be initiated by the original purchaser of the
digital code.
Company's Discretion:
DgFlick reserves the right to accept or decline any cancellation request, especially in cases involving
breaches of terms of service, misuse, or fraudulent activities.
Policy Amendments:
This cancellation policy is subject to revisions without prior notice. Customers are advised to
periodically review the policy for any updates or modifications.
By utilizing our digital code delivery service, customers acknowledge and agree to comply with the
terms and conditions outlined in this cancellation policy.
